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Need help?
GIVIT helps thousands of Australians in need every year by providing items, services and vouchers. GIVIT helps people impacted by natural disasters, domestic and family violence or homelessness, First Nations Australians, people living with disability or mental ill-health, and much more.
How to get help through GIVIT
To access donated items or services through GIVIT, please connect with a support organisation registered with GIVIT that can assess your needs and provide assistance. This organisation can then place a request on GIVIT on your behalf. Click here for more information on how to get support through GIVIT.
To find relevant organisations in your area, simply use the search fields below. Support organisations working with GIVIT that require anonymity will not be listed below.
In addition to the search function below, at the bottom of this page is a list of organisations and services that may be able to support you, depending on what you're experiencing. This includes disaster and emergency recovery support.
Name
Details
Department of Communities - Community Recovery - South East Qld
Department of Communities - South East - includes Logan, Scenic Rim and Gold Coast - office is at Robina
Logan City QLD 4114
Department of Communities - Community Recovery - South West Qld
We are focused on improving the lives of Queenslanders by increasing social, economic and digital inclusion. Our vision is to create thriving communities where all Queenslanders have pathways to a safe and stable place to live and enjoy high levels of social and economic wellbeing, supported by a strong digital economy and vibrant arts sector.
Department of Communities - Community Recovery Hotline
Provide support to individuals and families experiencing hardship after disasters.
Department of Communities - CPFS Kalgoorlie
Child Protection and Family Support
Kalgoorlie WA 6430
Department of Communities - Midwest Gascoyne
The Department of Communities is Western Australia’s major human services department that brings together vital services and functions that support individual, family and community wellbeing.
Geraldton WA 6530
Department of Communities (Child Protection and Family Support) - Armadale
The Department of Communities protects and cares for Western Australian children and young people who are in need, and supports families and individuals who are at risk or in crisis.
Armadale WA 6112
W wa.gov.au/organisation/department-of-communities/child-protection
Department of Communities (Child Protection and Family Support) - Fremantle
The Department provides a range of child safety and family support services to Western Australian individuals, children and their families.
Department of Communities (Child Protection and Family Support) - Joondalup
DCP is responsible for the safety and wellbeing of WA's most vulnerable children and young people and also supports individuals and families at risk or in crisis
Joondalup WA 6027
W wa.gov.au/organisation/department-of-communities/child-protection
Department of Communities (Child Protection and Family Support) - Karratha
Child Safety and family support
Karratha WA 6714
Department of Communities (Child Protection and Family Support) - Mirrabooka
Mirrabooka Office supports families and children with Child Protection concerns, as part of this support we provide intensive work with families to promote the protection of children within their families and communities.
Mirrabooka WA 6061
W wa.gov.au/organisation/department-of-communities/child-protection
Department of Communities (Child Protection and Family Support) - Pilbara
Child Protection and Family Support
Roebourne WA 6718
W wa.gov.au/organisation/department-of-communities/child-protection
Department of Communities (Child Protection and Family Support) - Rockingham
Child protection
Rockingham WA 6168
W communities.wa.gov.au/services/child-protection-and-family-support/
Department of Communities (Housing) - Fremantle
The Department of Communities operates across the construction, property finance and human services sectors to create affordable housing opportunities for people who would otherwise have difficulty accessing appropriate housing.
Fremantle WA 6160
Department of Communities and Justice - Central Sydney
Child protection
Department of Communities and Justice - Housing - Illawarra
Provides emergency temporary accommodation, links to transitional accommodation and long term social housing tenancies for clients eligible for social housing assistance.
Department of Communities and Justice - Housing - South West Sydney
Provide housing assistance to vulnerable clients
Liverpool NSW 2170
Department of Communities and Justice - Sutherland
The organisation responds to safety concerns for children. The department handles child protection and carer support.
Sutherland NSW 2232
Department of Communities Child Protection - Busselton
The Department provides a range of child safety and family support services to Western Australian individuals, children and their families, from the Kimberley to the Great Southern regions of the State.
Department of Communities Child Protection and Family Support - Derby
We provide services and partner with others to keep children safe; deliver social and public housing; deliver vital community services, including in emergencies; address homelessness; prevent family and domestic violence; provide stewardship for disability services; and drive the agenda for women's interests, youth, seniors and ageing, carers, and volunteering.
Department of Communities Disability Services - WA
Supporting individuals and families
Mandurah WA 6210
Department of Communities Emergency Services - Kimberley Floods
Government Agency - Kimberley Flood Relief
Department of Communities Emergency Services - Wooroloo Bushfire
Government agency
Department of Communities, Housing and Digital Economy - Maryborough RentConnect
The RentConnect service helps eligible Queenslanders to access and/or sustain a tenancy in the private rental market. Assistance may include basic coaching about the private rental market, assistance to apply for a rental property, sustain private rental tenancies that are at risk and specialised rental subsidies and headleasing.
Maryborough QLD 4650
Department of Education - Bushfire Recovery - East Gippsland
Providing support to schools affected by the 2019/2020 bushfires in Clifton Creek, Buchan, Lucknow, Tambo Upper, Bruthen, and Eagle Point.
Bairnsdale VIC 3875
Department of Education - Participation Team
Participation Team is responsible for supporting students in the final two years of their compulsory education period (typically year 11 and 12), or those turning 16 and 17 years, to comply with the legislative Leaving Age requirements in Western Australia.
Tuart Hill WA 6060
W det.wa.edu.au/regions/northmetropolitan/redirect/?oid=Category-id-4653920
Frequently asked questions
To receive donated items, services or vouchers through GIVIT, you must first connect with a relevant support organisation who can assess your needs and provide assistance. This organisation can then place a request(s) on GIVIT on your behalf.
To find relevant organisations in your area, use the search fields and filters above. Once you’ve input your filters, make sure you click ‘FIND AN ORGANISATION’ to find relevant organisations.
Thousands of organisations across Australia are registered with GIVIT, working across a variety of causes, hardships and demographics. Our priority is to respect and maintain the privacy, safety, dignity and independence of people reaching out for help. By connecting with a relevant support organisastion, your needs can be assessed and verified, and you can receive tailored support, which may include the organisation requesting items or services on your behalf through GIVIT.
The support organisation that is assisting you can request a range of donated items and services through GIVIT on your behalf. This may include furniture, household items, whitegoods and appliances. You can also request baby items, toiletries, toys and educational supplies, kid’s or adult’s clothing, digital devices like mobile phones or laptops.
GIVIT may also be able to help you buy groceries, fuel or medication in the form of vouchers. You can check our ‘What’s needed’ list for an idea of what can be requested through GIVIT.
Your requests may be filled through a donor donating the money needed to purchase the item new, or through a donor donating the actual item or service.
Your support organisation can also request time and skills such as tradespeople, cleaners, health and social support, tutoring and transport assistance.
See GIVIT’s Prohibited List for details of what can’t be requested through GIVIT.
We recommend you speak with the support organisation that you’re working with. They may not be registered with GIVIT, or they may not have placed your request yet.
Please note that there is no guarantee that your request for donated items or services will be met. We’d love to meet every request placed on GIVIT, but your request being filled is dependent on donation(s) being made by donor(s).
Dedicated support services
In addition to the search function above that allows you to identify relevant organisations near you, listed below are a range of organisations, services and government resources that may be able to help you.
Some of these organisations may not be registered with GIVIT. We’ve compiled the list below to ensure you get relevant and tailored support for your situation, regardless of whether that includes donated items and services through GIVIT.
You can use the search function above to check if an organisation listed below is registered with GIVIT.
If your life is in danger, call Triple Zero 000 for emergency assistance.
Disaster and emergency recovery
If a natural disaster or emergency event has impacted you, please visit your state or territory government’s disaster support page to see what assistance is available, including disaster payments, grants and financial aid.
Australian Capital Territory Government
You can also access information via national resources - National Emergency Management Authority and Services Australia.
Domestic and family violence
If your life is in danger, call Triple Zero 000 for emergency assistance.
If you have experienced or are at risk of family and domestic violence and/or sexual assault, contact the National Sexual Assault, Family & Domestic Violence Counselling Line on 1800 RESPECT (1800 737 732). 1800 RESPECT is also contactable via text, online chat or video call and is available 24 hours.
Financial hardship
The National Debt Helpine provides free, independent and confidential financial counselling via phone or live chat, Monday to Friday. You can call them on 1800 007 007.
Mob Strong Debt Helpline is a free advice service about money matters for Aboriginal and Torres Strait Islander peoples. They can be contacted on 1800 808 488, Monday to Friday.
Homelessness
If you’re experiencing or at risk of homelessness, you can find homeless shelters near you by searching on the Ask Izzy website.
Your state or territory government can also help. Listed below are the options by state or territory.
Mental health, depression or anxiety
If you or someone else’s life is in danger, call Triple Zero 000.
You can access 24/7 crisis support by calling Lifeline on 13 11 14. You can also contact Lifeline via text or online chat.
You can talk to a counsellor 24/7 through Beyond Blue. You can also access brief counselling with Beyond Blue via online chat.
If you’re a young person aged 12-25, you can talk to a trained clinician, you can contact Headspace 7 days a week between 9am and 1pm by calling 1800 650 890 or via online chat.
First Nations Australians
If you’re a First Nations Australian and you are going through a tough time, you can call 13YARN (13 92 76) to talk with an Aboriginal or Torres Strait Islander crisis supporter.
Children or young people experiencing hardship
Children and young people aged 5 – 25 can access support through Kids Helpline by calling 1800 55 1800 or through online chat 24/7.
People living with disability
The Disability Gateway is an Australian Government service to help people with disability, their family, friends and carers find the support they need. They can be contacted on 1800 643 787, Monday to Friday.
Refugees and asylum seekers
If you’re a refugee or asylum seeker and you need help, you can contact the Asylum Seeker Resource Centre on 03 9326 6066 Monday to Friday for support.
People struggling with addiction
The National Alcohol and Other Drug Hotline is a 24/7 service that provides free and confidential advice about alcohol and other drugs. You can call them on 1800 250 015.
Alternatively, Alcohol & Drug Counselling Online offers 24/7 online chat counselling.
