We achieve amazing things here at GIVIT, yet we are a small team and keep our overheads down. We do not have a call centre, and manage our correspondence by email, rather than phone.
Please have a look through the Frequently Asked Questions list to get an instant answer. If you still can’t find what you need, fill in the form below and we’ll get back to you as soon as we can.
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A not-for-profit organisation matching generosity with genuine need to make huge, positive impacts in Australia. GIVIT is an easy, quick and efficient way of donating directly to people and communities in need, without overwhelming councils and charities on the ground.
We’re all about inspiring and helping donors to give… the smart way.
GIVIT is all about matching generous givers, like you, to specific needs. We ask you to first search the list of requests on GIVIT’s website to see what support organisations have already requested for people in need. If you’ve found what you have to give, click the GIVIT button to offer.
If what you have to give is not on the current list, it doesn't mean it's not needed. The support organisation may not have had the time to make a request yet. All you need to do is list your offer here and include a description and photo. All our registered support organisations will then be able to see your donation, and if it's needed they'll get in touch.
You can always choose to donate funds with 100% of the money GIVIT receives spent on providing what is needed - and we purchase locally wherever possible!
You can even donate your time, and volunteer or provide a free service to a front charity or community organisation working with people in need.
Essentially anything inside, and around, a house – everything from cutlery to baby items, a washing machine to hardware tools can help someone set up a new home. You can also donate school equipment, sporting goods, bigger items such as a shipping container and much more. The quality of the item is what matters. If it’s good enough for you to give to a family member (a family member you like 😀) then it’s something that will help someone who is facing extreme hardship.
The few things that we can’t accept are listed on the Prohibited Items list.
There are a few things we need to say no to. In order to protect the safety, dignity and privacy of both donor and recipient, the following items cannot be offered or sourced through GIVIT:
- Any items requiring exchange of registration, identity documents, or legal transfer of ownership, including but not limited to: motor vehicles, caravans, trailers, mobility scooters (in states and territories where registration is required), real estate and accommodation in private properties;
- Items that are illegal or hazardous, including but not limited to: alcohol, cigarettes, e-cigarettes, tobacco, smoking implements and products, drugs, drug-like substances and drug paraphernalia, human parts, recalled items and items that do not comply with Australian mandatory standards;
- Medications, including both prescription and over-the-counter, however vouchers to purchase such products from local retailers are permitted;
- Perishable food and animal fodder, however vouchers to purchase such products from local retailers are permitted;
- Payment of debts and/or recurring bills;
- Illicit, inappropriate or pornographic material;
- Lost or stolen property;
- Raffle and/or auction prizes, or lottery tickets;
- Items intended to address need outside of Australian borders;
- Items that are on loan or involve an ongoing fee or agreement – e.g. rental of whitegoods, storage.
We’d still love your donation and to tell support organisations across Australia what you have to give away. To list your offer on our secure website, simply click here and include a description and photo of each item. Listing each type of item separately is important so you know exactly which donation offer has been matched. A support organisation that needs a couple of your items may not need the whole lot.
Only support organisations that have successfully registered with GIVIT will be able to view your offer.
By doing this, you are helping to create a giant free shopping list for support organisations across Australia. They love how easy GIVIT makes their job when they are looking for essential items for their service or a person they are supporting.
Having a photo will help the support organisation know straight away if what you have to donate will match their needs.
It saves time to know upfront that the work shirt you are offering has short sleeves, when the person they are supporting needs long sleeves for sun protection.
If you offer to donate an item already requested on the website, once you put in your contact details, you will receive the details of the support organisation which needs that item. Connect with them and work out drop off, pick up, post or purchase options. Very easy.
If there is no existing request for what you are giving away, you can list the donation on our website. As soon as you do this, support organisations registered with GIVIT can see your offer on a private login protected page. We then ask you to commit to hanging onto your donation for a minimum of two weeks. This allows support organisations across Australia time to see your listing, and then get in touch if what you are offering is exactly what they need right now.
If you donate towards a current request, you will see the organisation has specified delivery options. Please consider these before donating (i.e. if the organisation listed only Drop off, you will need to arrange delivery). If the organisation has listed several options (Pick up, Drop off, Post/courier, Voucher) you can discuss with them the preference which suits you best.
If you offer an item and indicate you can deliver, you must then deliver the item (or arrange delivery) within the specified area. If you indicate the item needs to be collected, the organisation which accepts your offer will pick it up. If you offer to post the item, you will need to cover this cost.
Under no circumstances are you to deliver your donation directly to the person in need. If you are asked to do this, please let us know.
GIVIT is not able to assist with collecting or transporting your offering.
You can be sure that when you donate through GIVIT, your offer is being seen only by support organisations that have been through GIVIT’s registration process and vetted by GIVIT as genuinely working with vulnerable people and communities in Australia. Your donation will support genuine need, and you will help change the life of someone doing it tough right now.
To access donated support through GIVIT, you must first connect with a support organisation able to assess your needs.
To find support organisations in your area that are already registered to use GIVIT, please search here.
If you are a support organisation - charity, social service, school, community group, government or non-government organisation - register here to use GIVIT.
Before you start your collection, check here to see if there is a need for what you want to gather.
If you are wanting to support a community devastated by an emergency or disaster, GIVIT is the smart way to give. There’s no need for support organisations to sort through piles of well-meaning donations. Through GIVIT, they can simply view a private list of what is available, reserve what is needed, and not need to go to the time and expense of throwing away all the extras.
Donating bags of clothes is not helpful at these times - what size are the people who are needing the clothes, are your clothes in good condition, do they match the weather conditions? Amazing work is already being done to feed and clothe people. Excess donations that do not match what is needed right now are at risk of being thrown away. That's why giving needs to be smart and coordinated.
By offering your donation through GIVIT, you can ensure your donation does no harm to a community that is already under strain after an emergency or natural disaster. Only what is needed right now will be reserved by support organisations assisting affected residents.
Your donation offer will stay listed for the time period you choose, ensuring support organisations can keep going back to the list to find the exact items they need as people find somewhere new to live and have a safe location to put the bed, fridge or washing machine they need.
GIVIT is not able to assist with collecting or transporting your offering.
Donated items will help affected communities through an emergency or disaster, please however also consider donating money. Being able to spend donated funds in an affected community means an impacted resident gets exactly what they need, when they need it most. Local businesses are also supported. Please don't buy bottles of water or nappies and put them on a truck when you could spend the same money buying a voucher from a local store. How you decide to give to support affected communities does have a big impact on their recovery.
100% of funds received by GIVIT are spent purchasing essential items in affected areas, wherever possible. This supports the recovery of the whole community.
Indeed you can. These are the details you will need:
|Account Name||GIVIT Listed Ltd|
|Account Number||293 485|
|Bank Name||Westpac Banking Corporation|
|Branch Address||1374 Gympie Road, Aspley QLD 4034 AUSTRALIA|
If you donate using direct deposit, please include information in the reference field should you wish your money to go towards a specific appeal or disaster region, and your email if you would like a tax deductible receipt.
In Australia, your donation of $2 or more is tax deductible.
Frequently Asked Questions
Read the full list of questions, and learn more about how GIVIT works.FAQs