Need help?
GIVIT helps thousands of Australians in need every year by providing items, services and vouchers. GIVIT helps people impacted by natural disasters, domestic and family violence or homelessness, First Nations Australians, people living with disability or mental ill-health, and much more.
How to get help through GIVIT
To access donated items or services through GIVIT, please connect with a support organisation registered with GIVIT that can assess your needs and provide assistance. This organisation can then place a request on GIVIT on your behalf. Click here for more information on how to get support through GIVIT.
To find relevant organisations in your area, simply use the search fields below. Support organisations working with GIVIT that require anonymity will not be listed below.
In addition to the search function below, at the bottom of this page is a list of organisations and services that may be able to support you, depending on what you're experiencing. This includes disaster and emergency recovery support.
Name
Details
Department of Child Safety, Youth and Women - Caboolture
Child protection
Caboolture QLD 4510
Department of Child Safety, Youth and Women - Central Queensland
Child Protection
Rockhampton QLD 4700
Department of Child Safety, Youth and Women - Emerald
Working with families to keep children safe.
Department of Child Safety, Youth and Women - Forest Lake
Department of Children, Youth Justice and Multicultural Affairs.
Forest Lake QLD 4078
Department of Child Safety, Youth and Women - Innisfail
Government
Innisfail QLD 4860
Department of Child Safety, Youth and Women - Loganlea
Loganlea Child Safety Centre
Department of Child Safety, Youth and Women - Mermaid Beach
age group newborns to 18yo of male and female
Mermaid Beach QLD 4218
Department of Child Safety, Youth and Women - Nerang
Nerang CSSC - Gold Coast Assessment & In Home Service
Nerang QLD 4211
Department of Child Safety, Youth and Women - Rockhampton
Child Safety, Youth and Women
Rockhampton QLD 4700
W dcssds.qld.gov.au/contact-us/department-contacts/child-family-contacts/regional-offices
Department of Child Safety, Youth and Women - Stones Corner
Child Protection
Forest Lake QLD 4078
W dcssds.qld.gov.au/our-work/child-safety/protecting-children
Department of Child Safety, Youth and Women - Toowoomba North
Child Safety Service Centre
Toowoomba QLD 4350
W dcssds.qld.gov.au/our-work/child-safety/protecting-children
Department of Child Safety, Youth and Women - Wacol
Youth Detention Centre - Wacol
Wacol QLD 4076
Department of Children, Youth Justice and Multicultural Affairs - Inala
Queensland Government department
Inala QLD 4077
Department of Children, Youth Justice and Multicultural Affairs - Ipswich South
Queensland Government department
Ipswich QLD 4305
Department of Children, Youth Justice and Multicultural Affairs - Logan Central
Department of Children, Youth Justice and Multicultural Affairs - Logan Central Child Safety Service Centre provides statutory child protection services.
Department of Communities - (Disability Services) - South Lake
Disability Services
South Lake WA 6164
Department of Communities - Cannington Child Protection Office
Cannington District Child Protection office.
Cannington WA 6987
W wa.gov.au/organisation/department-of-communities/child-protection-office-locations
Department of Communities - Child Protection and Family Support - South Hedland
Child Safety, Family support, Supporting families in crisis.
Various locations around Australia
Department of Communities - Child Protection and Family Support Kununurra
CPFS works proactively with families to build safety around children and prevent the need for children to enter the out-of-home-care system. CPFS also support children and young people who are in out-of-home care to thrive by working with community sector organisations and foster carers to provide them with a safe, stable environment.
CPFS provide and fund a range of child safety and family support services throughout the state including assessing and investigating child abuse and neglect including mandatory reports of child abuse, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.
Kununurra WA 6743
W wa.gov.au/organisation/department-of-communities/child-protection
Department of Communities - Child Protection and Family Support Midland
Child Protection and Family Support services as part of the Department of Communities
Department of Communities - Community Recovery - Brisbane & Redlands
The Department of Communities - Community Recovery Branch offers a range of recovery services and assistance measures to help people who have been impacted by Disasters in Queensland, including: - Financial assistance - Emotional wellbeing and support services - Information, referrals and advice.
Department of Communities - Community Recovery - Central Qld
Provide support to individuals and families experiencing hardship after disasters.
Department of Communities - Community Recovery - Far North Queensland
Providing Human and Social Recovery support to the following local disaster management groups:
Cairns
Cassowary Coast
Yarrabah
Douglas
Mareeba
Tablelands
Etheridge
Croydon
Cook
Wujal Wujal
Hope Vale
Kowanyama
Pormpuraaw
Aurukun
Mapoon
Northern Peninsula Area
Torres Shire
Torres Strait Islands regional
Lockhart River
Weipa
Napranum
Department of Communities - Community Recovery - North Coast Region
The Department of Communities, Housing and Digital Economy offers a range of recovery services and assistance measures to help people who have been impacted by Disasters in Queensland, including:
- Financial assistance
- Emotional wellbeing and support services
- Information, referrals and advice.
Maroochydore QLD 4558
Department of Communities - Community Recovery - North Qld
Community Recovery
Frequently asked questions
To receive donated items, services or vouchers through GIVIT, you must first connect with a relevant support organisation who can assess your needs and provide assistance. This organisation can then place a request(s) on GIVIT on your behalf.
To find relevant organisations in your area, use the search fields and filters above. Once you’ve input your filters, make sure you click ‘FIND AN ORGANISATION’ to find relevant organisations.
Thousands of organisations across Australia are registered with GIVIT, working across a variety of causes, hardships and demographics. Our priority is to respect and maintain the privacy, safety, dignity and independence of people reaching out for help. By connecting with a relevant support organisastion, your needs can be assessed and verified, and you can receive tailored support, which may include the organisation requesting items or services on your behalf through GIVIT.
The support organisation that is assisting you can request a range of donated items and services through GIVIT on your behalf. This may include furniture, household items, whitegoods and appliances. You can also request baby items, toiletries, toys and educational supplies, kid’s or adult’s clothing, digital devices like mobile phones or laptops.
GIVIT may also be able to help you buy groceries, fuel or medication in the form of vouchers. You can check our ‘What’s needed’ list for an idea of what can be requested through GIVIT.
Your requests may be filled through a donor donating the money needed to purchase the item new, or through a donor donating the actual item or service.
Your support organisation can also request time and skills such as tradespeople, cleaners, health and social support, tutoring and transport assistance.
See GIVIT’s Prohibited List for details of what can’t be requested through GIVIT.
We recommend you speak with the support organisation that you’re working with. They may not be registered with GIVIT, or they may not have placed your request yet.
Please note that there is no guarantee that your request for donated items or services will be met. We’d love to meet every request placed on GIVIT, but your request being filled is dependent on donation(s) being made by donor(s).
Dedicated support services
In addition to the search function above that allows you to identify relevant organisations near you, listed below are a range of organisations, services and government resources that may be able to help you.
Some of these organisations may not be registered with GIVIT. We’ve compiled the list below to ensure you get relevant and tailored support for your situation, regardless of whether that includes donated items and services through GIVIT.
You can use the search function above to check if an organisation listed below is registered with GIVIT.
If your life is in danger, call Triple Zero 000 for emergency assistance.
Disaster and emergency recovery
If a natural disaster or emergency event has impacted you, please visit your state or territory government’s disaster support page to see what assistance is available, including disaster payments, grants and financial aid.
Australian Capital Territory Government
You can also access information via national resources - National Emergency Management Authority and Services Australia.
Domestic and family violence
If your life is in danger, call Triple Zero 000 for emergency assistance.
If you have experienced or are at risk of family and domestic violence and/or sexual assault, contact the National Sexual Assault, Family & Domestic Violence Counselling Line on 1800 RESPECT (1800 737 732). 1800 RESPECT is also contactable via text, online chat or video call and is available 24 hours.
Financial hardship
The National Debt Helpine provides free, independent and confidential financial counselling via phone or live chat, Monday to Friday. You can call them on 1800 007 007.
Mob Strong Debt Helpline is a free advice service about money matters for Aboriginal and Torres Strait Islander peoples. They can be contacted on 1800 808 488, Monday to Friday.
Homelessness
If you’re experiencing or at risk of homelessness, you can find homeless shelters near you by searching on the Ask Izzy website.
Your state or territory government can also help. Listed below are the options by state or territory.
Mental health, depression or anxiety
If you or someone else’s life is in danger, call Triple Zero 000.
You can access 24/7 crisis support by calling Lifeline on 13 11 14. You can also contact Lifeline via text or online chat.
You can talk to a counsellor 24/7 through Beyond Blue. You can also access brief counselling with Beyond Blue via online chat.
If you’re a young person aged 12-25, you can talk to a trained clinician, you can contact Headspace 7 days a week between 9am and 1pm by calling 1800 650 890 or via online chat.
First Nations Australians
If you’re a First Nations Australian and you are going through a tough time, you can call 13YARN (13 92 76) to talk with an Aboriginal or Torres Strait Islander crisis supporter.
Children or young people experiencing hardship
Children and young people aged 5 – 25 can access support through Kids Helpline by calling 1800 55 1800 or through online chat 24/7.
People living with disability
The Disability Gateway is an Australian Government service to help people with disability, their family, friends and carers find the support they need. They can be contacted on 1800 643 787, Monday to Friday.
Refugees and asylum seekers
If you’re a refugee or asylum seeker and you need help, you can contact the Asylum Seeker Resource Centre on 03 9326 6066 Monday to Friday for support.
People struggling with addiction
The National Alcohol and Other Drug Hotline is a 24/7 service that provides free and confidential advice about alcohol and other drugs. You can call them on 1800 250 015.
Alternatively, Alcohol & Drug Counselling Online offers 24/7 online chat counselling.