Media release | 31 March 2025
Unrequested donations can hamper recovery efforts for flood impacted communities
Online donation platform GIVIT is asking well-meaning people not to take or send unrequested donations into regions that have been impacted by floods in western Queensland.
GIVIT has partnered with the Queensland Government to manage donations of essential goods and services for people impacted by this event.
GIVIT is working directly with councils, recovery outreach teams, charities and community groups in impacted regions to find out exactly what’s needed by people affected by this disaster.
Head of Engagement Christina Spehr said GIVIT is managing donations that can overwhelm frontline services and distract them from their primary roles in response and recovery.
“Please do not take or send unrequested goods into flood impacted areas. This is dangerous and can hamper rescue and recovery efforts,” said Christina.
“This is a rapidly evolving situation and there is currently nowhere to store these donations, or people available to sort them.”
“Our message is very clear, if you want to help, please go to GIVIT.org.au to find out exactly what’s needed.”
100% of publicly donated funds to the GIVIT Western Queensland Flood Appeal will be used to purchase essential goods and services for people affected by this disaster. Where possible, GIVIT uses donated funds to purchase items from local providers to support the economic recovery of impacted regions.
Visit www.givit.org.au/western-queensland-floods to find out what’s needed.
If you have an item to donate that is not listed, please register the item on www.givit.org.au/donate-items.
If you are a local charity or frontline service in need of donated goods and services, please register at givit.org.au/charity-registration.
For more information please contact E: kate.fisher@givit.org.au M: 0444 503 759
About GIVIT
GIVIT is the smart way to give. Through GIVIT.org.au, we channel generosity where it is needed to support vulnerable people and communities in Australia.
Working with more than 4,500 support organisations, we ensure people get what they need when they need it most – whether recovering from an emergency event, or experiencing hardship due to circumstances such as drought, domestic and family violence, homelessness, disability, and mental health.
GIVIT captures all offers of goods and services online, removing the need for charities and services to sort, store and dispose of unrequested donations, saving valuable resources. 100% of donated money received by GIVIT to support people in need are used to purchase essential items and services. We buy locally, wherever possible, to support local businesses and the economic recovery of affected communities. GIVIT’s operational costs are covered by government contracts and corporate partners.
For more information, contact our on-call media officer
Kate Fisher